Everything but the Coffee: Learning about America from Starbucks
Everything but the Coffee casts a fresh eye on the world's most famous coffee company, looking beyond baristas, movie cameos, and Paul McCartney CDs to understand what Starbucks can tell us about America. Bryant Simon visited hundreds of Starbucks around the world to ask, Why did Starbucks take hold so quickly with consumers? What did it seem to provide over and above a decent cup of coffee? Why at the moment of Starbucks' profit-generating peak did the company lose its way, leaving observers baffled about how it might regain its customers and its cultural significance? Everything but the Coffee probes the company's psychological, emotional, political, and sociological power to discover how Starbucks' explosive success and rapid deflation exemplify American culture at this historical moment. Most importantly, it shows that Starbucks speaks to a deeply felt American need for predictability and class standing, community and authenticity, revealing that Starbucks' appeal lies not in the product it sells but in the easily consumed identity it offers.
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This book not only challenged my thinking of Starbucks culture coffe, but also about consumption, self-gifting, and where I find value, status and identity. Definitely worth the read.
1 Real Coffee
2 Predictability theIndividual Way
3 It Looks like a Third Place
4 SelfGifting and Retail Therapy
5 Hear Music for Everyday Explorers
6 NotSoGreen Cups
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African American American Antigone Rising asked authenticity Baldwin baristas bathrooms beans better brand Brewster buying café CAFE Practices caffeine called coffee company coffeehouse company’s consumers consumption corporate creative class Culture cup of coffee didn’t dollars drinks economy employees environmental espresso Ethiopia Ethiopian explained fair trade fair-trade farmers feel Frappuccinos George Ritzer global go to Starbucks green Hear Music Howard Schultz Jerry Baldwin kind knew latte look luxury McDonald’s Naomi Klein Oprah paper cups percent Pike Place Market plastic politics postneed predictability premium Press promises public space purchases recycling reporter retail reusable cups Ritzer Rwanda Seattle self-gifting sell sense shops social Starbucks Coffee Starbucks customers Starbucks stores started story Street talk taste things third place told trash turn University Wal-Mart What’s women workers York