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activities application programs applications development applications software applications systems areas automation become capabilities cessing Chapter COBOL communications complex computer networks concept corporate cost craft data bases data processing applications data processing facilities data processing function data processing industry data processing management data processing services data processing systems data-base Datamation economic effect efforts end users enterprise environment expect failure future general-purpose growth hardware home computer IEEE Spectrum impact implementation improve increase input/output installation integrated interactive interface language large number maintenance major marketing measure ment microcode mid users minicomputers modules needs on-line performance personnel potential problems Proc procedures programmer productivity remote job entry requirements secondary storage software development software rot solutions standards substantial system control program system support users techniques terminals time-sharing tion today's trade-off trend U.S. Dollars user groups user's vendors