Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice
Stale Einarsen, Helge Hoel, Cary Cooper
CRC Press, Aug 27, 2003 - Technology & Engineering - 438 pages
Over the last decade or so research into bullying, emotional abuse and harassment at work, as distinct from harassment based on sex or race and primarily of a non-physical nature, has emerged as a new field of study. Two main academic streams have emerged: a European tradition applying the concept of 'mobbing' or 'bullying' and the American tradition, primarily identified through concepts such as emotional abuse and mistreatment. One focuses on the perpetrator, the other on the victim. In addition, research in this field has also started in Australia and South Africa. All are brought together in this work, in a synthesis of research and analysis of practice in the field. Bullying and Emotional Abuse in the Workplace aims to document the existence and consequences of the problem of bullying, to explore its causes and to investigate the effectiveness of approaches aimed at mitigating and managing the problem, as well as to offer suggestions for further progress in this important new field.
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abuse action aggressive behaviour antecedents argued assessment Björkqvist bullying behaviour cent colleagues complaints counsellor culture discussion effects Einarsen emotional emotional abuse employees environment escalation European Journal example experience exposure to bullying factors Finland focus gender Glomb grievance Griffith University Health and Safety Hoel and Cooper hostile behaviours incidents individual intervention investigation involved issues Keashly and Jagatic labour Leymann mediation ment Mikkelsen mobbing negative Neuman Niedl norms occupational health OH professionals Olweus organisational Organizational Psychology outcomes perceived perpetrator person perspective post-traumatic stress disorder postmodern present problem procedures programmes Psychoterror PTSD Raknes Rayner recognise relationship reported response risk role sector self-esteem situation Skogstad social Social Psychology Staffordshire University strategies stress supervisors survey targets tion trade union University of Bergen Vartia victimisation victims of bullying violence women workers workplace aggression workplace bullying workplace violence Zapf and Gross