Handbook of Human-Computer InteractionM.G. Helander This Handbook is concerned with principles of human factors engineering for design of the human-computer interface. It has both academic and practical purposes; it summarizes the research and provides recommendations for how the information can be used by designers of computer systems. The articles are written primarily for the professional from another discipline who is seeking an understanding of human-computer interaction, and secondarily as a reference book for the professional in the area, and should particularly serve the following: computer scientists, human factors engineers, designers and design engineers, cognitive scientists and experimental psychologists, systems engineers, managers and executives working with systems development.The work consists of 52 chapters by 73 authors and is organized into seven sections. In the first section, the cognitive and information-processing aspects of HCI are summarized. The following group of papers deals with design principles for software and hardware. The third section is devoted to differences in performance between different users, and computer-aided training and principles for design of effective manuals. The next part presents important applications: text editors and systems for information retrieval, as well as issues in computer-aided engineering, drawing and design, and robotics. The fifth section introduces methods for designing the user interface. The following section examines those issues in the AI field that are currently of greatest interest to designers and human factors specialists, including such problems as natural language interface and methods for knowledge acquisition. The last section includes social aspects in computer usage, the impact on work organizations and work at home. |
Contents
User Interface Design | 203 |
Individual Differences and Training | 541 |
Applications of Computer Technology | 653 |
Tools for Design and Evaluation | 755 |
Artificial Intelligence | 929 |
Psychological and Organizational Issues | 1031 |
Author Index | 1119 |
| 1149 | |
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actions analysis application approach behavior Carroll cognitive Cognitive Science command names complex computer systems computer-based concepts cursor database developed devices display documentation domain effects environment Ergonomics errors evaluation example experience feedback Figure format function goal GOMS GOMS model graphic graphic tablet Human Factors Human Factors Society human-computer interaction icons input instruction Journal of Man-Machine joystick keyboard Kieras knowledge learning light pen Man-Machine Studies manipulation measures ment mental model menu metaphor methods mouse nameset natural language novices online aiding operations options panel performance predict problem solving procedures Proceedings Psychology query language QWERTY representation selection semantic Shneiderman skill spatial specific speech speech recognition speech synthesis strategies structure subjects syntactic tablet target task techniques tion touch screen trackball user interface user's variables visual words