Wisconsin's Public Agency 911 Planning Manual |
Common terms and phrases
911 call answering 911 call handling 911 Committee 911 planning area 911 planning process 911 service 911 systems ambulance and/or answering personnel Appendix assistance AUTOMATIC CALL DISTRIBUTOR automatic number identification basic or sophisticated Benefits of 911 boundary mismatch Brown County call handling techniques call relay call transfer caller calling party central office area citizens communications Coordinator correct agency cost County Board December 31 dedicated trunks Department of Administration dial direct dispatch method dispatch centers emergency calls emergency medical emergency number systems emergency telephone number grade of service implementation in-wats included initiate 911 planning joint powers agreement jurisdictions law enforcement major planning elements master map municipalities number systems board operational standards planning steps planning units provide 911 PSAP public safety agencies public safety answering request safety answering point Sauk County selective routing service area statutes Street Madison switching system as required telephone companies telephone exchanges telephone line telephone system