Head, Heart, and Hands Listening in Coach Practice: The Listening Coach

Front Cover
Taylor & Francis, Jul 4, 2023 - Business & Economics - 226 pages

This book is an exploration of intentional listening as an essential skill for coaches. It introduces the Head, Heart, and Hands Listening model as a vital tool to amplify effective listening in coaching practice.

Accessible and applicable, the book explores the three listening modalities of Head, Heart, and Hands as active, though largely unconscious, lenses that inform the potency of our listening. Dakin-Neal argues that once coaches identify "how" they listen, they can assist their clients in more targeted ways to positively impact their personal and professional lives. Chapters are divided into the three listening modalities, Head, Heart, and Hands, and are filled with case studies, stories, reflective questions, and exercises from the author’s experience to help coaches strengthen their listening skills. The book also includes a comprehensive listening assessment for coaches to use in practice.

This book is essential reading for coaches in practice and in training as well as organizational psychologists, HR professionals, and those working within corporations.

 

Contents

The Listening Coach
Glossary
Obstacles to Listening
LISTENING STYLES HEAD LISTENING JUST THE FACTS MAAM
Gabes Story No Joy on the Deans List
Theresas Story Do You Hear What I Hear?
A Standardized Patient Story The Limits of Data Saturation
LISTENING STYLES HEART LISTENING HEARING THE PERSON
A Recycle Story
LISTENING STYLES HANDS LISTENING
Data + Passion Innovation
Listening to the Internal Voice
Make Shift Coffee House
Going to the Dogs
The Assessments
References

The Best Defense Against Anger and Ignorance
Building Trust When the Stakes Are High

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About the author (2023)

Kymberly Dakin-Neal, MEd, is a mindset coach, playback practitioner, and founder of Voice into Learning, LLC. Her specialty is team experience design with individual coaching programs and applied mediums like improvisation, intentional listening, and focused creativity.