Assessment tools: for practitioners, managers, and trainers
Sage Publications, 1982 - Law - 192 pages
Assessment Tools provides a series of proven techniques for assessing a wide range of activities in human service programmes. Lauffer draws on the experiences of professionals in assessing individuals and families, in organizing voluntary associations at the community level, in training and staff development, in programme planning, and in agency management. Task analysis, the nominal group technique, force field analysis -- all concepts or procedures drawn from the social sciences -- are clearly explained and illustrated in a format that follows case examples with a discussion of the history of each tool and its multiple uses. Lauffer shows the advantages of applying different techniques to the same job. Checklists, glossaries of terms, examples of questionnaires or simulation aids, and lists of further reading enhance the book's value as a practical guide to gathering and organizing information for decision-making.
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activities agency Andrew H Armand Lauffer asked assessment tools behavior Beverly Hills cards Chapter clients community organizer consumers Convenor critical actors decision Delbecq Delphi Method driving forces ecomap effect evaluate example explore family members family therapy focus force field analysis forecasting Delphi functional funders gamed social simulation goal human service ideas identify important individuals Instructions for Participants interaction involved issues job description Kids kinds Kurt Lewin linkages linking mechanisms mapping minutes needs and problems neighborhood nominal group technique normative objectives Olaf Helmer organization's organizational performance person photography play players poker chips policy Delphi potential priorities problems statements procedures Rand Corporation relationships responses restraining forces Sage Publications sheet shortstop situation spell staff development Stage strategy sumers task analysis task environment task statement Tinker Toys worker write