Get Rid of the Performance Review!: How Companies Can Stop Intimidating, Start Managing--and Focus on What Really Matters

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Grand Central Publishing, Apr 14, 2010 - Business & Economics - 256 pages
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The performance review. It is one of the most insidious, most damaging, and yet most ubiquitous of corporate activities. We all hate it. And yet nobody does anything about it.

Until now...

Straight-talking Sam Culbert, management guru and UCLA professor, minces no words as he puts managers on notice that -- with the performance review as their weapon of choice -- they have built a corporate culture based on intimidation and fear. Teaming up with Wall Street Journal Senior Editor Lawrence Rout, he shows us why performance reviews are bogus and how they undermine both creativity and productivity. And he puts a good deal of the blame squarely on human resources professionals, who perpetuate the very practice that they should be trying to eliminate.

But Culbert does more than merely tear down. He also offers a substitute -- the performance preview -- that will actually accomplish the tasks that performance reviews were supposed to, but never will: holding people accountable for their actions and their results, and giving managers and their employees the kind of feedback they need for improving their skills and to give the company more of what it needs.

With passion, humor, and a rare insight into what motivates all of us to do our best, Culbert offers all of us a chance to be better managers, better employees and, indeed, better people. Culbert has long said his goal is to make the world of work fit for human consumption. "Get Rid of the Performance Review!" shows us how to do just that.


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Chapter 1
Those Who Cant Get Promoted
Good Hierarchy Bad Hierarchy
The Alternative
Chapter 2
Lipstick on the Pig
But Guess Who Its Good For?
Dirty Little Secrets
I Am Not a ThermostatI Am a Human Being
The Story of Mel
The Path to Growth
Chapter 6
Tough Noogies
Its You and Me
The Tardy Salesman
The Lessons Learned

Disaster upon Disaster
Chapter 3
Look Whos Talking
Its All Bullshit
Its All Relative
In Search of Failure
MindSet Management
The Oscar Goes to
Chapter 4
Its the Economy
Apples to Apples
Playing to the Crowd
Counting the Lies
Chapter 5
If You Only Knew Me
Walk the Plank Please
Were All Broken
Manager Heal Thyself
Punishment versus Learning
Chapter 7
Its Not the Meat Its the Motion
What Did You Learn Today?
What a Difference a Letter Makes
Chapter 8
Youve Got a Friend
Ask and You Shall Receive
Thinking about Tomorrow
The Words from Above
The Path to Hell Is Paved With
A 180 on a 360
Widget Redux
A Conversation Reimagined
Chapter 9
Chapter 10

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About the author (2010)

Samuel A. Culbert is Professor of Management at UCLA Anderson School of Management. He is the recipient of the American Association of Publishers Best Management Book of the Year award and the Harvard Business Review McKinsey Award.

Larry Rout is an editor at the Wall Street Journal. It was he who wrote the original explosive article about Culbert's views on performance reviews.

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