Telecentres, Access and Development: Experience and Lessons from Uganda and South AfricaBased on field research carried out in 2003, reviews the situation in selected urban and rural communities regarding availability of information and communication technologies (ICT) such as phone shops, Internet cafés, and telecentres providing photocopying, computer typesetting, faxing, computer training or related services. Presents recommendations for policymakers, donor agencies, NGOs and others that may wish to support shared ICT-access centres and their developmental impact. |
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access to ICTs activities Africa and Uganda benefits Bhamshela Bukinda capacity cellular phone communication centres community radio computer training cost creating cybercafés demand desktop publishing dial-up Document review e-mail economic entrepreneurs especially example farmers funding goals ICT access ICT services ICT-related impact implementing infrastructure initiatives Internet access Internet cafés Internet connection Internet services Interview Kabale town Kampala Khayelitsha Kopano limited Lira livelihood major MPCC NAADS Nabweru NGOs not-for-profit offered phone services phone shops photocopying population potential profit programme projects radio stations RANET regulator role Rubaya rural areas sector shared access centres skills South Africa staff strategies studies subcounty subsidized sustainability technologies telecentre telecom operators telecommunication telephone Telkom types typesetting universal access policy Universal Service Agency Universal Service Fund user fees Vodacom VSAT Wizzy Digital Courier World Vision