Automation Technology and Human Performance: Current Research and Trends

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Taylor & Francis, 1999 - Technology & Engineering - 339 pages
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Over the last 20 years, human factors researchers and developers have begun to examine more closely the impact that automation technology has on human performance. Many of the promises of automation have been realized in increased efficiency and in extending human capabilities. On the other hand, automation has fallen short of expectations of issues of safety and workload reduction. Recent research shows that automation alters the roles of operators and machines. As automated systems perform more and varied functions, humans are left with new kinds of responsibilities that often lead to decreases in situation awareness, increased mental workload, poorer monitoring efficiency, and a degraded ability to intervene and exercise manual control when automated systems fail.

The papers in this volume are from the Third Automation Technology and Human Performance Conference held in Norfolk, VA, on March 25-28, 1998. They are a representative sample of current experimental and investigative research concerned with the effects of automation and technology on human performance. Topics cover a variety of domains such as aviation, air traffic control, medical systems, and surface transportation, as well as user concerns such as situation awareness, stress and workload, and monitoring and vigilance behavior. Other sections address methodology and design issues. Further, the topics address both theoretical and applied aspects of human interaction with technology.

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About the author (1999)

Mark W. Scerbo, PhD, is Professor of human factors psychology at Old Dominion University. He began his career as a research assistant at AT&T Bell Laboratories in 1980, received his PhD in experimental psychology from the University of Cincinnati in 1987, and then returned to AT&T where he managed the Systems Evaluation Center in New Jersey from 1987 to 1990, introducing usability engineering to the Network Operations Division. He is a Fellow of the Human Factors and Ergonomics Society and received his Modeling and Simulation Professional Certification in 2002. He has more than 160 scientific publications and currently serves as an associate editor for the journals Simulation in Healthcare and Human Factors. He has more than 30 years of experience researching and designing systems and displays that improve user performance in academic, military, and industrial work environments. His current research interests are focused on user interaction with medical simulation technology. In addition, he has studied human factors issues related to the behavioral and physiological factors that affect human interaction with virtual environments, automated systems, and adaptive interfaces.

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