Field hearing on effects of restructuring of the Postal Service: hearing before the Subcommittee on Postal Operations and Services of the Committee on Post Office and Civil Service, House of Representatives, One Hundred Third Congress, first session, July 26, 1993
United States. Congress. House. Committee on Post Office and Civil Service. Subcommittee on Postal Operations and Services
U.S. Government Printing Office, 1994 - United States Postal Service - 29 pages
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AFL-CIO AREA LOCAL APWU Association of Letter BARBARA-ROSE COLLINS believe BISHOP Black/African American bulk mail Chairwoman Collins charitable organizations committee communication concerns Congress customer satisfaction customer service DANIEL FLORKOWSKI Detroit area DISTRICT MANAGER DON YOUNG efficient efforts field hearing going Grand Rapids hire Hispanic improve the Postal issues JAMES GIBBONS L'Enfant Plaza letter carriers Madam Chairman mail service mailers Marvin Runyon McCoLLOM ment Michigan Chapter Michigan State Association morale problems NALC National Association NTE's Office and Civil operations and services opportunity overtime pleased ployees position post office Postal Customer Council postal employees nationwide Postal Service began Postal Workers Postmaster General Marvin Postmaster General Runyon's prepared statement president reorganization response retired revenue foregone ROGER HOLBROOK Royal Oak service scores Staff Director streamline postal operations Subcommittee on Postal supervisors Thank things U.S. Postal Service VERNITA MARTIN