Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems

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New Riders, Dec 8, 2009 - Computers - 168 pages
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It's been known for years that usability testing can dramatically improve products. But with a typical price tag of $5,000 to $10,000 for a usability consultant to conduct each round of tests, it rarely happens.

In this how-to companion to Don't Make Me Think: A Common Sense Approach to Web Usability, Steve Krug spells out a streamlined approach to usability testing that anyone can easily apply to their own Web site, application, or other product. (As he said in Don't Make Me Think, "It's not rocket surgery".)

Using practical advice, plenty of illustrations, and his trademark humor, Steve explains how to:
  • Test any design, from a sketch on a napkin to a fully-functioning Web site or application
  • Keep your focus on finding the most important problems (because no one has the time or resources to fix them all)
  • Fix the problems that you find, using his "The least you can do" approach
By paring the process of testing and fixing products down to its essentials ("A morning a month, that's all we ask"), Rocket Surgery makes it realistic for teams to test early and often, catching problems while it's still easy to fix them. Rocket Surgery Made Easy adds demonstration videos to the proven mix of clear writing, before-and-after examples, witty illustrations, and practical advice that made Don't Make Me Think so popular.
 

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Great resource for web designers! -- Or for anyone working on a project that needs to have a user-friendly polish. I learned a LOT about usability testing and how easy it can be. I'd like to run some usability tests in the future, and I've acquired many pointers of what to keep in mind and what you should prepare for. Krug has written this in a fun, easy-to-read manner. Great for beginners or advanced leaders at usability testing. 

Contents

Sample test script and consent form
146
Acknowledgments
154
Index
158
Copyright

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About the author (2009)

Steve Krug is a usability consultant who has more than 15 years of experience as a user advocate for companies like Apple, Netscape, AOL, Lexus, and others. Based in part on the success of the first edition of "Don't Make Me Think," he has become a highly sought-after speaker on usability design.

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