Charging for Computer-based Reference Services: Proceedings of a Program Organized by the Machine-Assisted Reference Section (MARS) of the Reference and Adult Services Division at the American Library Association Conference, Detroit, June 19, 1977
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academic libraries access to information American Library American Library Association Anne Lipow argument basic Berkeley bibliography business and industry charging for services Charles Rembar Chemical Abstracts citation computer terminal COMPUTER-BASED REFERENCE SERVICES data bases databases decisions duplicates example free access free collection free public library going hard copy Haynes McMullen Henkle Intellectual Freedom interlibrary loan Jan Egeland John Crerar Library kind of service libraries charge libraries that charge libraries were charging library budget Library Bulletin library community Library Journal library service library user library's look Machine-Assisted Reference MARS group materials on-line services On-line vendors pamphlets patrons perspective Psychological Abstracts question reference librarian rental collections research libraries resource Response Robert Muller searchers service to business services free social library survey talk things tion traditionally been free university libraries usage user charges Watson Zoia Horn