Electronic Services: Concepts, Methodologies, Tools and Applications: Concepts, Methodologies, Tools and Applications

Front Cover
Management Association, Information Resources
IGI Global, May 31, 2010 - Computers - 2234 pages

With the increasing reliance on digital means to transact goods that are retail and communication based, e-services continue to develop as key applications for business, finance, industry and innovation.

Electronic Services: Concepts, Methodologies, Tools and Applications is an all-inclusive research collection covering the latest studies on the consumption, delivery, and availability of e-services. This multi-volume book contains over 100 articles, making it an essential reference for the evolving e-services discipline.

 

What people are saying - Write a review

We haven't found any reviews in the usual places.

Contents

Issues and Challenges atRoskilde University Library
1062
Developing an Online Storefor the Niche Market
1077
Case Lexmark
1090
Quality Assessmentof Digital Services inEGovernment with a CaseStudy in an Italian Region
1100
The Case of the Irish Land Registry
1119
Online Travel Intermediary
1133
A CrossCountry Examination
1153
Exploring the Adoption ofTechnology Driven Services inthe Healthcare Industry
1172

Engineering of ExperienceBased Trust for ECommerce
110
A Survey of DevelopmentMethods for Semantic WebService Systems
135
Building PortalApplications
151
Creating Successful Portals witha Design Framework
167
Development and Testing of anECommerce Web Site EvaluationModel
179
Transdisciplinary Approach toService Design Based onConsumers Value and DecisionMaking
197
A Methodology from Requirements toEvent Driven Realization
214
A Research Agenda
242
European Dimensions
259
Accessibility Usabilityand Functionality inTGovernment Services
276
A ProcessOriented Frameworkfor Cultural EServices
285
A ContextBased andPolicyDriven Method toDesign and DevelopComposite Web Services
310
Technical and FunctionalQuality in the Developmentof TGovernment Services
329
Service and Channel Innovation
348
Mental Health and Employment
369
Practical Challenges in PortalImplementation Projects
384
PolicyBased SecurityEngineering of ServiceOriented Systems
392
A Service Science Perspectiveon HumanComputer InterfaceIssues of Online ServiceApplications
407
A General View of QualityModels for Web Portalsand a Particularizationto EBanking Domain
426
Exploring the ENewspaper Case from aConsumer View
444
A System Dynamics StrategicModel to Evaluate SME MarketingOn Line Investment
470
A SoftwareAided Reasoning
486
A MultiAgent System forHandling Adaptive EServices
518
FlowBased AdaptiveInformation Integration
525
Mobile Service OrientedArchitecture MSOA forBusinesses in the Web 20 Era
546
The Architecture of ServiceSystems as the Framework forthe Definition of Service ScienceScope
560
A Cloud Portal Architecture forLargeScale Application Services
583
Do You Need ContentManagement System?
599
QoSAware Web ServicesDiscovery with FederatedSupport for UDDI
605
Application of the FUSIONApproach for Tool AssistedComposition of Web Servicesin Cross OrganisationalEnvironments
628
The Semantic Side of ServiceOriented Architectures
644
Performance Analysis of aWeb Server
660
Identification of Vulnerabilitiesin Web Services UsingModelBased Security
673
A New Approach Using DataEnvelopment Analysis DEA
705
Towards a Design Process forIntegrating ProductRecommendation Services inEMarkets
718
Improving MCommerce ServicesEffectiveness with the Use ofUserCentric Content Delivery
735
Web Mining for PublicEServices Personalization
751
LocationBased Services
759
Database Support forMCommerce and LCommerce
767
A Data Quality Modelfor Web Portals
777
User Facing Web Services inPortals
793
Containers and Connectors asElements in a Portal DesignFramework
812
A Simple and Secure CreditCardBased Payment System
834
Quality Dimensions and Users Profiles
843
21st Century EStudent Services
855
Improvements and Application
865
Enabling Scalable SemanticReasoning for Mobile Services
885
Adding Value to SMEs in theCourier Industry by Adoptinga WebBased Service DeliveryModel
912
Availability Performance andComposition
937
Service Provider Perceptions ofStakeholderOriented Challenges
952
Using Semantic Web Servicesin EBanking Solutions
972
EService Innovations inthe Brokerage Sector
989
An Empirical Analysis of Key Factors
1010
Australian Accounting Practices andtheir Web Sites
1027
ICT Usage by GreekAccountants
1041
An EMarketplace of Healthcareand Social Care Services forIndividuals with Special Needs
1193
Streamlining Human ResourceManagement
1206
The Case of TutorVista
1221
Web Service Enabled OnlineLaboratory
1236
Student Support Services
1253
Factors Relating to the Adoptionof Internet Technology by theOmani Banking Industry
1261
Limitations and Perspectiveson Use of EServices inEngineering Consulting
1280
Conceptualizing Competencesin EServices Adoption andAssimilation in SMES
1296
Building Local Capacity viaScaleable WebBased Services
1310
Electronic IntermediariesManaging and OrchestratingOrganizational Networks UsingEServices
1319
Personalization Servicesfor Online Collaborationand Learning
1334
Theory and Evidence from FourDutch Governmental Cases
1347
Employee SelfService Portals
1368
The Five Phases on Online Dating
1376
A Case Study and Model
1390
Culture and Consumer Trust inOnline Businesses
1402
Where is Your Web Site in theCustomers Cognitive Space?
1422
Identifying Key User Values forthe ENewspaper
1436
An Exploratory Study ofConsumerOpinion Web Sites
1472
Measuring ConsumerAttitudes Towards SelfService Technologies
1490
A Model to Capture the Cultural andEnvironment Influences
1515
Consumer Value of ContextAware and Location BasedMobile Services
1535
Competence of InformationTechnology Professionals inInternetBased Ventures
1551
Achieving High PerformanceOutcomes through Trustin Virtual Teams
1566
An ITArchitecture to AlignERecruiting and RetentionProcesses
1574
Public Sector Human ResourcesInformation Systems
1593
A Model Based onDependency Relations
1601
EContracting Challenges
1620
Electronic Business ContractsBetween Services
1630
Closing the Generationand Disability Gaps?
1646
Tracing the Many Translationsof a WebBased IT Artefact
1668
Investigating the Perceived Importanceof Various Quality Dimensions
1689
The Case of Taiwan
1703
The Effects of System FeaturesPerceived Risk and Benefitand Customer Characteristicson Online Bill Paying
1719
Mobile Agents Approach inECommerce System
1754
The Role of EServices in theLibrary Virtualization Process
1763
Issues in Using WebBased Course Resources
1771
A Study on TaxpayersWillingness to Use SelfServiceTechnologyBased OnlineGovernment Services
1780
Portals and the Challenge ofSimplifying Internet BusinessUse
1802
Are Digital Newspapers Complementaryto Traditional Press?
1816
The Roles of OnlineIntermediaries in CollectiveMemorySupportedElectronic Negotiation
1831
The Role of TakenforGranted Indicators
1848
Security of Web Serversand Web Services
1862
A Survey of Attacks in theWeb Services World
1873
An Approach for IntentionalModeling of Web ServicesSecurity Risk Assessment
1888
Sponsored Search as a StrategicEService1
1903
ETherapy
1921
The Digital Divide andthe Emerging VirtualTherapeutic System
1943
For Health Promotion and CommunityEducation eMavenism
1959
An Emerging Discipline Outline References1
1970
EMarkets as MetaEnterpriseInformation Systems
2003
NextGeneration NetworkInfrastructure for EServiceApplications
2014
Index
2039
Copyright

Other editions - View all

Common terms and phrases

About the author (2010)

Information Resources Management Association (IRMA) is a research-based professional organization dedicated to advancing the concepts and practices of information resources management in modern organizations. IRMA's primary purpose is to promote the understanding, development and practice of managing information resources as key enterprise assets among IRM/IT professionals. IRMA brings together researchers, practitioners, academicians, and policy makers in information technology management from over 50 countries. [Editor]

Bibliographic information