The Executive Guide to E-mail Correspondence: Including Model Letters for Every Situation

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Career Press, 2006 - Business & Economics - 271 pages
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Sit down at the keyboard and cinch that deal! Press the send button and get the account! Writing skills are more important than ever in determining business success. They can make the difference between climbing the corporate ladder and getting stuck on a low rung. An e-mail that's clear, concise, and targeted will get more than just a response — it will get results... including your boss's attention! No matter what the business or sector, top communication skills are in major demand. Why? Because businesses are bogged down with e-mails that are too long, wordy, and unclear. Instead of wasting time rewriting, clarifying, and still miscommunicating, write it once, write it right, and get the job done the first time. The Executive Guide to E-mail Correspondence will show you how to rapidly transform basic writing skills into global communications expertise. Geared to the computer-toting professional with little patience for instructions and explanations, The Executive Guide to E-mail Correspondence fills the gap between academic training and real-world writing by providing you with a range of e-mail templates that you can instantly adapt to your business needs. Written in a fresh and lively, here's-how style, The Executive Guide to E-mail Correspondence: -Demonstrates the hallmarks of effective business e-mails. -Features ready-to-use organizational plans. -Presents quick and easy editing techniques. -Furnishes before-and-after editing models. -Focuses on the do's and don'ts of proficient e-mails. -Supplies practical writing tips and tricks. The Executive Guide to E-mail Correspondence is a must-have book for anyone who wants to fast-forward his or her career in any business or industry. Dawn-Michelle Baude is an international corporate speaker specializing in global communications. She has lectured throughout Europe and Asia to businesses and alumni groups alike. An accomplished professional, she has written copy for Gucci perfumes and feature articles for Reader's Digest and Vogue. She also co-authored a self-help bestseller, Savoir Dire Non (Flammarion 2006). In 2000, she began working as a writing consultant for IBM Corp. She holds an M.A., an M.F.A., a D.E.A. and a Ph.D. in English. A 2005-06 Senior Fulbright Scholar in Creative Writing, she teaches at the American University of Paris.
 

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Contents

How to Use This Book
7
Introduction
9
The Basics
17
Sharing Information
33
Delicate Situations
55
Vendors and Suppliers
77
Sales and Marketing
103
Working as a Team
127
Leadership
171
Deals and Contracts
195
Run It Past Legal
209
On a Personal Note
229
Briefings
247
Bibliography
265
Index
267
About the Author
271

Employee Issues
149

Common terms and phrases

Bibliographic information