Managing Working with the Public

Front Cover
Sue Goss
Kogan Page, 1999 - Customer relations - 192 pages
In a climate where the role and purpose of local councils are changing, many local government managers are experiencing uncertainty and the pressures of overwork. This book focuses on the everyday problems they face and the practical details they need to be effective in their work.

Bibliographic information

TitleManaging Working with the Public
Local government management series
Managing in Local Government Series
EditorSue Goss
ContributorsLocal Government Association, Improvement and Development Agency (Great Britain)
Editionillustrated
PublisherKogan Page, 1999
ISBN0749429739, 9780749429737
Length192 pages
  
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