Social Knowledge: Using Social Media to Know What You Know: Using Social Media to Know What You Know

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Girard, John P.
IGI Global, Dec 31, 2010 - Computers - 358 pages
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For the past two decades, executives have struggled to develop effective ways of sharing what their organizations know. Organizational leaders are now seeking ways to share knowledge with both internal and external stakeholders driven by concerns such as downsizing, the impending retirement of baby boomers, terrorism, and a host of other organizational challenges.

Social Knowledge: Using Social Media to Know What You Know aims to provide relevant theoretical frameworks, latest empirical research findings, and practitioners’ best practices in the area. The book is multidisciplinary in nature and considers a wide range of topics, each of which is related to social knowledge. It is written for professionals who want to improve their understanding of the strategic role of social knowledge in business, government, or non-profit sectors.

 

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Contents

Social Learning from the Inside Out
1
Measuring the Impact of Social Media
24
Challenging our Assumptions
37
Social Knowledge Case Study
61
Social Knowledge in the Japanese Firm
78
Cultural Barriers to Organizational Social Media Adoption
96
Organizational Culture
115
Social Leadership
129
Encouraging Participation in Virtual Communities of Practice within the United States Air Force
179
Social Knowledge Workspace
193
Sharing Scientific and Social Knowledge in a Performance Oriented Industry
207
Social Knowledge
236
Empowering Social Knowledge with Information Technology
249
Compilation of References
292
About the Contributors
320
Index
326

Foundations of CrossCultural Knowledge Management
139
Becoming a Blogger
164

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About the author (2010)

John Girard(PhD) is an associate professor at Minot State University where he is the lead professor for knowledge management. John teaches graduate and undergraduate management courses and conducts research examining the relationships existing between information anxiety, organizational memory loss, and contemporary knowledge management theories. In 2004, whilst acting as Director of Knowledge Management at National Defence Headquarters in Ottawa, he accepted an Associate Professorship at Minot State University, retiring at the rank of Lieutenant-Colonel. John is an award-winning researcher who speaks regularly on the subject of knowledge management and how enterprises may reap the benefits of creating and exchanging organizational knowledge. He has spoken in the US, Canada, Europe, Asia, Africa, Australia, and South America at such events as KM World, APQC’s Knowledge Management Conference, the World Congress on Intellectual Capital, KM Australia, and many others events. [Editor]

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