Administration of the Small Public Library

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American Library Association, 2001 - Business & Economics - 256 pages
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What is our library's mission statement? How do we serve our older customers better? How do I justify the purchase of a new Internet workstation in my library? How many times should I call the plumber each year? These questions and more are discussed in the new edition of an old classic. Since the publication of its first edition in 1965, Administration of the Small Public Library has been a gold standard resource for setting up and managing cuttingedge small public library facilities. Completely revised and updated, this forth edition continues that tradition with many more figures, case studies and sample policies, and new content on grant writing, program budgeting, hiring, and creative compensation. While most libraries around the country are considered small, operating with fewer resources than academic and large metropolitan libraries, their customers still expect to find a comparable level of service and access to information. This all-new edition outlines what to do to make your library a visible, well-funded player that keeps pace. Addressing every aspect of running a small library - from defining the community's characteristics and forming a board to planning a budget a
 

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User Review  - Jen - Goodreads

This isn't supposed to be stimulating reading, but it's a fair overview of the management side of public libraries. Probably best for a class, or for a new manager, like me. Read full review

Contents

1 Community An Opportunity for the Librarian
1
2 Library Governance
12
3 Studying the Community and Developing a Plan
30
4 From Objectives to Customer Service through Marketing
54
5 Policies
73
6 Finance
96
7 Personnel Administration
120
8 Operations in Support of the Librarys Products
145
9 Library Systems and Cooperative Arrangements
171
10 Outlets for Library Service in the New Millennium
188
APPENDIX A Library Bill of Rights
233
APPENDIX B Kendall Public Library Long and ShortRange Plans 19992003
234
INDEX
249
Copyright

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About the author (2001)

DARLENE E. WEINGAND is Professor Emerita at the University of Wisconsin-Madison and an Adjunct Professor of Information and Computer Science, University of Hawaii, Manoa.

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