Reengineering the Corporation: A Manifesto for Business RevolutionThe most successful business book of the last decade, Reengineering the Corporation is the pioneering work on the most important topic in business today: achieving dramatic performance improvements. This book leads readers through the radical redesign of a company's processes, organization, and culture to achieve a quantum leap in performance. Michael Hammer and James Champy have updated and revised their milestone work for the New Economy they helped to create -- promising to help corporations save hundreds of millions of dollars more, raise their customer satisfaction still higher, and grow ever more nimble in the years to come. |
Contents
Introduction | 1 |
The Crisis That Will Not Go Away | 7 |
ReengineeringThe Path to Change | 31 |
Copyright | |
14 other sections not shown
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Common terms and phrases
accounts payable achieve automate Bell Atlantic Bell Atlantic's body shop business processes business reengineering cess checking company's competitive consumer corporate cost create database deal structurer Disruptive technology eliminate employees executives existing process Ford Ford's gineering Hallmark Hallmark Cards Hewlett-Packard IBM Credit ideas important improvement individual industry information technology innovation instance inventory invoice involved Kodak leader look manufacturing mass market ment old process operations order fulfillment organization organizational panies percent performance person problem process owner process redesign process team product design product development programs Progressive Insurance radical reen reengineered processes reengineering effort reengineering team requires responsibility restaurant retail rule senior managers someone step Stephen Israel supplier Taco Bell tasks team members team's teleconferencing Texas Instruments tion tomers traditional understand vendor vision Wal-Mart workers
References to this book
Non-Functional Requirements in Software Engineering Lawrence Chung,Brian A. Nixon,Eric Yu,John Mylopoulos No preview available - 1999 |
Multiliteracies: Literacy Learning and the Design of Social Futures Bill Cope,Mary Kalantzis No preview available - 2000 |