Fierce Conversations (Revised Edition): Achieving Success at Work and in Life One Conversation at a Time

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Penguin, Jan 6, 2004 - Business & Economics - 368 pages
10 Reviews
Fully revised and updated—the national bestselling guide to achieving success one conversation at a time.

The Wall Street Journal bestseller.

The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations employing effective ways to get your message across. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to:

* Overcome barriers to meaningful communication
* Expand and enrich relationships with colleagues, friends, and family
* Increase clarity and improve understanding
* Handle strong emotions--on both sides of the table
* Connect with colleagues, customers and family at a deep level
 

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LibraryThing Review

User Review  - Cecilturtle - LibraryThing

I found this book very meaty: as I was reading it, tonnes of conversations came up where I felt I had made an impact or, on the contrary, felt frustrated. This book helped me pinpoint what I had done ... Read full review

Great price

User Review  - distracted - Overstock.com

I havent read this yet but the price was awesome and shipping super quick. Overstock has the best shipping Ive seen! Read full review

Contents

Title Page
CHAPTER ONE PRINCIPLE 1 Master the Courage to Interrogate Reality
CHAPTER TWO PRINCIPLE 2 Come Out from Behind Yourself into
CHAPTER THREE PRINCIPLE 3 Be Here Prepared to Be Nowhere Else
CHAPTER FOUR PRINCIPLE 4 Tackle Your Toughest Challenge Today
CHAPTER FIVE PRINCIPLE 5 Obey Your Instincts
CHAPTER SIX PRINCIPLE 6 Take Responsibility for Your Emotional Wake
CHAPTER SEVEN PRINCIPLE 7 Let Silence Do the Heavy Lifting
CONCLUSION
A Users Guide
How to Reach
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About the author (2004)

Susan Scott maintains an international consulting practice through her firm, Fierce Conversations Inc., which provides Fierce Conversations, Fierce Leadership, and Fierce Coaching programs to CEOs and company leaders. For fourteen years, she ran think tanks and seminars for business leaders through TEC International, an organization dedicated to increasing the effectiveness and enhancing the lives of CEOS around the world. Scott has extensive experience assisting companies with mission, vision, values, leadership development, cultural transformation, strategic planning, and executive coaching.

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