Essentials of Management Information Systems: Organization and Technology in the Networked Enterprise
For undergraduate and graduate level MIS and information systems courses taught in MIS, IS, CIS, Business and Management departments. It is well-suited for courses on the quarter system and those that combine a MIS text with hands-on software, projects, or case studies. This text prepares students for the constantly changing demands of using information systems as managers in today's fast-paced organizations - first by relating MIS to management, the organization and technology, focusing on the importance of integrating these elements; second by tracking emerging technologies and organizational trends; and third by consistently using examples taken from real businesses, both domestic and foreign. NEW Management decision problems Located throughout each chapter. NEW Enterprise resource planning Now featured in Chapter 3, ERP is an integral part of MIS. www.prenhall.com/laudon An expanded Companion Web site accompanies the text and now includes E-Commerce exercises for every chapter. Also includes Hands-on Applications Software Exercises, Student Study Guide, Discussion Boards and Chat Rooms, Monthly Technology Updates and International Resource Exercises. A global perspective Integr
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Part One Organizations Management and the Network
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activities analysis application software applications bank benefits business processes capabilities chapter Citibank Citicorp Citigroup communications competitive computer system coordinate corporate costs create database decision described desktop devices disk documents e-mail electronic commerce employees environment example expert system extranet FICURE Figure firm firm's functions global graphics groupware hardware industry information appliances information systems information technology infrastructure input integrated interactive interface internal Internet intranet inventory knowledge mainframe major manufacturing marketing mation ment multimedia on-line operating system organization's organizational organizations output package percent performance planning primary storage problems procedures products and services programs purchase Sears secondary storage server specific standards stored strategic information systems strategy structure suppliers systems lifecycle telecommunications tems tion transactions United users Window