Doctors Talking with Patients/patients Talking with Doctors: Improving Communication in Medical Visits
The verbal and nonverbal exchanges that take place between doctor and patient affect both participants, and can result in a range of positive or negative psychological reactions-including comfort, alarm, irritation, or resolve. This updated edition of a widely popular book sets out specific principles and recommendations for improving doctor-patient communications. It describes the process of communication, analyzes social and psychological factors that color doctor-patient exchanges, and details changes that can benefit both parties.
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Doctors talking with patients/patients talking with doctors: improving communication in medical visitsUser Review - Not Available - Book Verdict
For this thoroughly updated and expanded second edition of a 1992 book, Roter (health & policy management, Johns Hopkins Univ.) and Hall (psychology, Northeastern Univ.) draw on their studies in the ... Read full review
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Page 193 - Tenney, K. (2002). Diverse communities, common concerns: Assessing health care quality for minority Americans. Findings from The Commonwealth Fund 2001 Health Care Quality Survey.