Needs Assessment: A User's Guide
Educational Technology, 1993 - Business & Economics - 190 pages
This book is for anyone involved in planning, management, administration, organizational change, assessment, evaluation and renewal. It is for: people who must decide where to go and justify why; those who conduct needs assessments; administrators, managers, executives. It provides professionals with advice on the type of needs assessent they should use, why and how. The book provides an explanation of different types of needs assessments, when each is most appropriate to use, and how to successfully construct each type of needs assessment.
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accomplishments address each identified and/or Micro levels assessment and planning availability and/or quality building-block objectives client and beneficiary clients and society contribute cost to address cost to ignore current status delivers to external desired quality Determine Gaps Determine the current example external clients following steps Gaps in Results Gold Coin Bank ideal vision identifying Quasi Needs ignore versus impact implementation improve laser printer levels of needs list alternative methods Macro Need(s means for addressing Mega-level Needs Assessment ment methods and means methods-means MICRO MACRO Micro-level Needs Assessment mission objective needs assessment levels Needs Assessment Steps needs identified Newbury Park organization delivers organizational efforts Organizational Elements payoffs planning partners primary client priority order proactive Processes & Resources Quasi Needs Assessment questions Real-Estate loans required performance roll-up Satisfy Macro Satisfy Micro Need(s soft data Specify steps in Figure strategic planning Table Tallahassee three levels total quality management