Balanced Scorecard: Step-by-Step for Government and Nonprofit Agencies

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Wiley, Jul 7, 2008 - Business & Economics - 384 pages
2 Reviews
This book provides an easy-to-follow roadmap for successfully implementing the Balanced Scorecard methodology in small- and medium-sized companies. Building on the success of the first edition, the Second Edition includes new cases based on the author's experience implementing the balanced scorecard at government and nonprofit agencies. It is a must-read for any organization interested in achieving breakthrough results.

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Review: Balanced Scorecard Step-By-Step for Government and Nonprofit Agencies

User Review  - Emily - Goodreads

Not a book to be read straight through! It's best to use this as a guide to improving practices. While the information it contains seems intuitive, it is the way of organizing it that is most ... Read full review

Review: Balanced Scorecard Step-By-Step for Government and Nonprofit Agencies

User Review  - Susan Lk - Goodreads

Really relevant. Working on an interactive strategy for a non-profit arts organization, and this was a fantastic manual. Good to have read the first couple of chapters of Balanced Scorecard first, but not necessary. Read full review

About the author (2008)

PAUL R. NIVEN is a management consultant and noted speaker on the subjects of performance management and the Balanced Scorecard. As both a practitioner and consultant, he has developed successful Performance Management systems for organizations large and small around the globe. His clients include Fortune 500 companies, public-sector agencies from all levels, and nonprofit organizations. He may be reached through his Web site at www.senalosa.com.

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