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Act to Create action taken American Government Annotated Model Ombudsman answer citizen complaints appointment bill provided Bureau of Public citizen complaints received citizen grievances Citizen's Defender commissioners complaint-handling complaints are received Create the Office debate Department of Attorney Department of Highway Department officials department or agency departments and agencies Driver Examination employees Executive Department fact-finding governor governor's office Health and Corrections Hildreth bill House of Representatives incidence of complaints interviews investigate or answer June 9 Maine Legislature Maine State Government Mental Health Model Ombudsman Statute Montpelier municipal nomination notify the complainant office of Ombudsman Ombudsman bill Ombudsman concept Ombudsman for American Ombudsman function Ombudsman idea Ombudsman office Ombudsman's jurisdiction Orono penal institutions person procedures for handling programs Proposed Ombudsman Legislation Public Administration public hearings rebuttal required the Ombudsman required to notify Rowat Senator Hildreth staff member subdivisions summarizes Sweden terest type of complaints University of Maine workload