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The Organization as a Sociotechnical System
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achieve action activities Administrative Science Quarterly agerial authority basic behavior cerned Chapter Circle groups cohesiveness communication complex concerned coordination decentralization decision develop differentiation discussed division effect effort elements employees environment examine example executives exist factors feel Figure firms foreman formal function ganization goals Gouldner handle Harvard University Hence hierarchy higher important increase individual influence interac interaction involved leader leadership levels of aspirations ln short machines managerial means means-end analysis ment motivation Norman H norms objectives occur operations organiza organization members organizational Organizational Behavior output pattern perception performance person personnel position problems production programs Psychology receive relations relationship reward systems rewards role self-concept situation skills social Social Psychology Sociology span of control staff departments status structure subordinates subunits superior task things tion units usually workers York zation