High-Impact Middle Management: Solutions for Today's Busy Public-Sector Managers

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American Society for Training and Development, 2010 - Business & Economics - 185 pages

High-Impact Middle Management is designed to address the unique needs of public sector managers. Middle managers in the public sector have more direct impact on results than any other layer of an organization. This book shows you how to become a high-impact middle manager—one who can transform high pressure into high impact business results.

This is a sister book to The High-Impact Middle Manager.

 

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Contents

Middle Management Magic
1
The HighImpact Management System
5
How to Think Like a HighImpact Manager
17
Power Partnerships
31
The Reality Check Measuring Current Performance
43
Using the HighImpact Management Playbook to Facilitate Peak Performance
63
MuckyMuck Obstructions Navigating the Corporate Obstacle Course
75
Organizational Alignment Ensuring That the Department Delivers Results
93
Using HighImpact Management to Make the Most of Your Busy Day
129
Coaching Helping Others Achieve Breakthroughs
147
Coachability How to Reach Goals Faster and Better
159
The HighImpact Management System Putting It Together for Maximum Managerial Flow
167
Appendix
173
Tell Me What You Think
178
About the Author
179
Index
181

HighImpact Leaders Are Unstoppale Wiping Out Limitations to Results
105

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About the author (2010)

Lisa Haneberg has 25 years of experience as a coach, trainer, writer, and consultant, and is currently vice president for MPI Consulting, an organization development practice in Cincinnati. When it comes to delivering fresh, practical approaches to the art of coaching, you can't beat Haneberg. Her upbeat, no-nonsense style makes her books engaging, applicable, and unquestionably valuable. Never one to get hung up about corporate formality, Haneberg is quick to point out that "we all drive each other bonkers," and to provide a sound framework for improving coaching and communications despite individual differences.But don't let her lighthearted approach fool you: Haneberg has heavyweight experience in the fields of organization development and management and leadership training. She has worked with leaders in organizations as varied as Intel, Black & Decker, Amazon.com, Mead Paper, and the Royal Government of Thailand. With a degree in behavioral sciences from the University of Maryland, Haneberg is the author of 10 other books, including Organization Development Basics and Coaching Basics (both from ASTD Press). She is also author of numerous articles and essays and the popular blog Management Craft. Haneberg enjoys tooling around country roads on her purple motorcycle named Hazel, and she lives in Cincinnati with two cats, two big dogs, and one husband

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