The Interpersonal Communication Book
Provides a highly interactive presentation of the theory, research, and skills of interpersonal communication with strong, integrated discussions of diversity, ethics, workplace issues, and technology. Recognized for its ability to help students understand the crucial connection between theory and practice, the Tenth Edition presents a comprehensive view of the theory and research in interpersonal communication and, at the same time, guides students to improve a wide range of interpersonal skills and to apply these to personal, social, and workplace relationships. Superior coverage of cultural diversity, ethics, interpersonal communication in the workplace, and the workings and effects of technology make The Interpersonal Communication Book the best choice for preparing students to communicate successfully in today's world.
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Universals of Interpersonal Communication
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affectional orientation attitudes avoid behavior beliefs Chapter Cognitive restructuring communication apprehension conflict consider context conversation cues cultural differences devito different cultures disclose disclosures discussion e-mail effective effective listener ethical ethnocentrism evaluate example express eye contact feedback feedforward feel friends friendship gender go to www.ablongman.com hate speech identify important increase individual influence inter intercultural communication Internet interpersonal communication interpersonal relationships Key Terms language listening look meaning munication negative nonverbal communication nonverbal messages º º orientation paralanguage partner perception person positive power distance problems Pygmalion effect questions rela response romantic score self-concept self-disclosure self-esteem self-fulfilling prophecy self-serving bias self-test sexual situation skills social someone sonal speaker specific speech stage statements strategies Systematic desensitization talk Terms and Concepts theory tion topics touch types understand United verbal and nonverbal visual women