Organization Development: Principles, Processes, Performance

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Berrett-Koehler Publishers, Dec 2, 2005 - Business & Economics - 465 pages
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Designed for use in undergraduate and graduate programs in organization development, management, human resource development, and industrial and organizational psychology, Organization Development provides readers with an overview of the field and acquaints them with the basic principles, practices, values, and skills of OD. Covering every aspect of the work of an OD professional and featuring numerous illustrative case studies, it shows how OD professionals actually get work and what the first steps in any OD effort should be.

Author Gary McLean surveys different ways to assess an organizational situation—including a comparison of the Action Research and Appreciative Inquiry models—and provides forms for devising an action plan based on that assessment. He then looks at how to choose and implement a range of interventions at different levels, as well as how to evaluate the results of an intervention.

Organization Development goes beyond the organizational level to look at the application of OD on community, national, regional, and global levels. And it successfully combines theory and practice; process and outcomes; performance and affective results; effectiveness and efficiency.
 

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Contents

What Is Organization Development?
1
Entry Marketing and Contracting
33
Startup and Systems Theory
59
Organizational Assessment and Feedback
71
Action Planning and Introduction to Interventions
101
Implementation Individual Level
127
Implementation Team and Interteam Levels
161
Implementation Process Level
183
Adoption of Changes and Followup
321
Reasons for Separation from the Organization
337
Ethics and Values Driving OD
351
Competencies for OD
387
Issues Facing OD and Its Future
405
Glossary
423
References
437
Name Index
449

Implementation Global Level
197
Implementation Organizational Level
247
Implementation Community and National Levels
279
Evaluation of Processes and Results
301
Subject Index
451
About the Author
463
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Page 9 - Organization development is an effort (1) planned, (2) organization-wide and (3) managed from the top to (4) increase organization effectiveness and health through (5) planned interventions in the organization's 'processes,' using behavioral-science knowledge
Page 10 - organization development is a response to change, a complex educational strategy intended to change the beliefs, attitudes, values, and structure of organizations so that they can better adapt to new technologies, markets, and challenges, and the dizzying rate of change itself.
Page 10 - Basic assumptions Relationship to environment Nature of reality, time, and space Nature of human nature Nature of human activity Nature of human relationships Taken for granted Invisible Preconscious Source; Adapted from Schein, 1980, p. 4. sence. In a sense these are "levels" of the culture, and they need to be carefully distinguished to avoid conceptual confusion.

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