The Inner Consultation: How to Develop an Effective and Intuitive Consulting Style

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Radcliffe Publishing, 2004 - Medical - 275 pages

The Inner Consultation, Second Edition sets out the author┐s thoughts on how consulting skills, and methods of teaching them, have evolved in the 17 years since the book┐s first publication. It also develops the theme of ┐curiosity┐ as the key requirement for patient-centred consulting and provides a practical consultation model with five checkpoints to work to, advice for developing skills, and suggestions for doctors to ensure they know the cues in the consultation that require their full attention. All general practitioners, GP registrars, and medical professionals will find this book essential and thought-provoking reading.

 

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A classic!

Contents

Introduction to the second edition
1
Overview
13
A1 Problem? What problem?
23
A2 How have you been taught previously?
33
A3 Models of the consultation
45
A4 On having two heads
63
the consultation as a journey
75
A6 Five en route checkpoints
81
rapportbuilding skills
113
listening and eliciting skills
143
the clinical process in general practice
169
communication skills
175
predicting skills
203
C1 On having only one head
231
C3 Zen and the art of the consultation
253
Index
271

B1 How people learn
99

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