Talk It Out!: The Educator's Guide to Successful Difficult Conversations
This book helps you deal with the conflicts and confrontations which occur in your school - between you and your teachers and between teachers themselves. With detailed examples and scenarios, Talk it Out! provides tips and strategies to help you-- acquire skills and confidence in handling conflicts- avoid becoming a victim- avoid becoming a villain- know when you've been successful. This book demonstrates a large number of useful techniques, such as how to -- tell the truth without blame or judgment- listen to the other person's point of view- change tactics when you do not get the response you want. This book will show you how to -- reduce dissent in your school by clarifying your expectations - develop positive relationships (even if you do not like the other person)
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