Applied Problem Solving: Method, Applications, Root Causes, Countermeasures, Poka-Yoke and A3.

Front Cover
Ivan Fantin, Apr 23, 2014 - Business & Economics - 212 pages

Have you ever solved problems which then recur again and again? Have you ever thought about the benefits you may have from learning a practical approach to clarify complex scenarios? Do you know the rule to build up effective countermeasures? 
APS is now in its second edition with more content and more examples. 

Aps is the Methodology of Problem Solving which combines an easy application to real problems and an outstanding effectiveness in finding reliable solutions to avoid the same problems from recurring in the future. 

The book takes the readers through the methodology by directly working on their own problems, with a lot of real examples and useful check points. 
Applied Problem Solving collects years of experience of those who have had to use and adapt methods of problem solving in order to achieve operational excellence and management successes. 
This whole experience has been transformed into a robust mental pathway full of insights, ideas and innovative models useful to apply the art of Problem Solving. 
The application of Problem Solving needs innovative approaches and methods that this volume aims to present in a clear, concise and effective way, also with the aid of several case studies borrowed from different real every-day life scenarios.

 

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Contents

www apsthebook com
11
A NEW CHALLENGE
23
The Identification of the Real Problem
29
Decompose the Problem
36
The CauseEffect Relationship
42
The Hypotheses Tree
53
The Run Charts
59
SEARCHING FOR THE CAUSES where
69
What
168
Where
170
Why
171
Which
172
How
173
How Much
175
EXAMPLES OF SOLUTIONS PokaYoke
179
The Handle
182

WHY DO WE HAVE THE PROBLEM? why
85
About the Root Cause Analysis
91
THE RESPONSIBLE PROCESS which
97
Repeat the Investigation Avoiding Claims
103
Money as an Excuse
109
The Final Checks
117
Permanent Countermeasures
123
The Opportunity Matrix
129
EFFECTIVENESS OF COUNTERMEASURES how much
135
PokaYoke Countermeasures
144
SUSTAINABILITY OF RESULTS sustain
147
Prevention and Correction
148
Lack of Countermeasures
150
Countermeasures Related to the Knowledge
151
Countermeasures Related to the Will
153
The Power Balance Between Parties
155
Countermeasures Related to the Process
158
DOCUMENT THE JOB A3
161
The A3 Form
162
A Guided A3
163
The Header
165
When
167
Circular Saws
183
Household Appliance Blades
184
Writing Pens
185
Toners and Cartridges
186
USB Plugs
187
Pedestrian Crossings
189
Public Baths
190
Cruise Ship Bathrooms
191
Pay by Card
192
Hospital Injectable Supplies
193
American School Buses
194
Barriers Outside Schools
195
Computer Messages
196
The Shoe Method
197
The Fly
198
Cold Labels
199
The Orange Network Cable
200
The Automatic Transmission
201
Brake to Start
202
CONCLUSIONS
213
BIOGRAPHY
219
Copyright

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About the author (2014)

 Ivan Fantin was born in Milan, Italy, in 1973, where he lives and works, returning from different and interesting experiences in Europe and America.

He is happily married and has two beautiful daughters.

He loves running in the nature to stay healthy.

Having the Master’s degree conquered with a full score in science subjects in the academic year 1999 at the State University of Milan, he began his professional career as a consultant for corporate quality systems and ISO 9000 certifications.

After about a year and a half he choose to deepen and broaden the analysis and reviews of the business flows moving into the Operations and IT fields, collecting six years of international experience in the manufacturing, banking, telecommunication, food and pharmaceutical industries, with the role of Project Manager, Account Manager and finally Program Manager.

In the early stages of the next phase of his career, more than six years of employment within the Medical Devices Group of Danaher Corporation (NYSE: DHR), he devotes himself to the study and the application of lean manufacturing and continuous improvement of business processes. It is in this long evolution towards the challenge of a deeper and deeper reviews of business processes he consolidates the knowledge about the techniques for managing the changes in typical corporate cultures.

In this phase, with an increasing interest in managing the consensus around the organisational changes, he develops his own approach in conducting problem solving coaching sessions and, in general, problem solving applied skills, one of the pillars of successful managers.

Ivan is a Master Black Belt, CPIM, CFPIM and PMP certified professional; after having led Quality and Continuous Improvement programs in some european sites of CIRCOR (NYSE: CIR) he is now Director of Growth Initiatives, Europe, in LivaNova (NASDAQ:LIVN). He regularly delivers public speeches, writes articles, performs problem solving training and coaching sessions, as well as problem solving workshops, both within the group and in collaboration with external organisations. He is also Contract Professor of Problem Solving, Operations and Supply Chain Management in the GMP and Executive MBA Masters  at ESCP Europe, one of the top ranked business schools worldwide.

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