Management Information Systems: Managing the Digital Firm
Prentice Hall, 2002 - Management information systems - 547 pages
Designed for courses in MIS, E-Commerce, and Management and E-Business.With relevant coverage of today's Digital Firm that is fully integrated throughout the text, the authors clearly illustrate the impact of information technology on business through vivid examples, engaging and interactive exercises, and the most current information.
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Management WrapUp 31 Summary 32 Key Terms 33 Review Questions 33 Group Project 33
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activities Air Canada analysis application software benefits Boo.com business models business processes Canada Canadian Celestica challenges Chapter communication companies competitive coordinate corporate costs create customer relationship management customers database decision describe devices digital firm e-commerce e-mail electronic business electronic commerce employees end user development enterprise systems environment ethical example extranet Figure files firm's functions global graphics hardware human resources implementation individuals industrial networks information systems information technology infrastructure input integration internal Internet technology intranet inventory investment issues manufacturing marketing mation monitor Napster operating system organization's organizational organizations package percent planning primary storage problems products and services programs purchase relationship reports requirements retail server specific standards storage strategic information systems strategy structure suppliers supply chain management systems development telecommunications tion transactions types wireless