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achieve activities areas barriers basic research Bela Gold capabilities Center changes CIM and FMS commercial companies competitive advantage competitors cooperation core competence corporate costs create customer responsiveness Czechoslovakia defence devices East Germany economic economies of scale effective Electronic employees engineering example factors firm's flexibility foreign functional Harvard Business Harvard Business Review ideas implementation important improved increasing industrial research industrial robots innovation process Institute integration interactions interface internal investment involved Japan Japanese firms Japanese robotic joint ventures Kawasaki Heavy Industries knowledge laboratories linkages managerial market economy Motorola operations organizational learning organizations patents personnel planning policies potential problems product development programs robotics industry role Rubenstein Science sector semiconductor skills sources strategy structure success suppliers technical technology development technology innovation Technology Management technology transfer Toshiba traditional University user-producer Velvet Revolution