books.google.com - Harness New Collaborative Technologies for Competitive Gain Most organizations realize that to succeed in today's turbulent world, they need to perform as an integrated whole to tap into innovations and good ideas. Yet many still find it difficult to capture the collective intelligence of their employees...https://books.google.com/books/about/Enterprise_2_0.html?id=Gqz3UF5FbI0C&q=Model&utm_source=gb-gplus-shareEnterprise 2.0