Tales from the Tech LineDavid Pogue MacWorld columnist Dave Pogue shares the best-ever tales from computer tech-support hotlines--humorous stories which prove that technology can turn even college professors and top execs into babbling fools. |
Common terms and phrases
America Online asked battery bought button Caller CD-ROM drive checked chips client CompUSA computer company computer store cup holder cursor customer called daisy chain David Pogue desk dialing disk drive diskettes E-mail everything files floppy disk floppy drive foot pedal hard drive hardware Help Line Hewlett-Packard HyperCard install Internet keyboard laptop look Ma'am machine Macintosh Midnight Stranger minutes modem module monitor Motors mouse multi-user Norton Utilities on-line Option key paper clip password plugged power cord power strip PowerBook printer problem puter Return key says scanned screen shut SIMM slot soldered sorry SuperMac switch talk tape TECH LINE tech rep tech-line tech-support technician tell terminal there's thing told Trash tried trouble trying turn Unix upgrade User woman WordPerfect Yeah Zip drive