Techniques and Tools for the Design and Implementation of Enterprise Information Systems

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Gunasekaran, Angappa
IGI Global, Apr 30, 2008 - Computers - 408 pages

Inter-organizational information systems play a major role in improving communication and integration between partnering firms to achieve an integrated global supply chain. Current research in enterprise resource planning and electronic commerce is crucial to maintaining efficient supply chain management and organizational competitiveness.

Techniques and Tools for the Design & Implementation of Enterprise Information Systems enables libraries to provide an invaluable resource to academicians and practitioners in fields such as operations management, Web engineering, information technology, and management information systems, providing insight into the effective design and implementation of enterprise information systems to improve communication and integration between partnering firms to achieve an integrated global supply chain.

 

Contents

Preface
Applying Collaboration Theory for Improving ERP SystemUser Interaction
A ComponentBased Tool Architecture for Performance Modeling and Optimization
The Critical Success Factors Across ERP Implementation Processes
Integrated Design System An Information Processing Approach for KnowledgeBased Product Development
Behavioral Aspects in Strategic Transformation of Organizations
Decisional DNA and the Smart Knowledge Management System A Process of Transforming Information into Knowledge
Organizational Readiness to Adopt ERP An Evaluation Model for Manufacturing SMEs
Motivational Aspects of Legitimate Internet File Sharing and Piracy
The Next Generation of Customer Relationship Management CRM Metrics1
Development of Intelligent Equipment Diagnosis and Maintenance System using JESS Java Expert System Shell Technology
Measuring of Web Performance as Perceived by EndUsers
Information System Development Using Business Process Simulation as a Requirements Engineering Tool
Selfish Users and Distributed MAC Protocols in Wireless Local Area Networks
About the Contributors
Index

Design and Development of ISO 90012000Based Quality Management Information System

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About the author (2008)

Dr. Angappa Gunasekaran is a Professor of Operations Management and the Chairperson of the Department of Decision and Information Sciences at the Charlton College of Business, University of Massachusetts Dartmouth (USA). He has a PhD in Industrial Engineering and Operations Research from the Indian Institute of Technology (Bombay). Dr. Gunasekaran has held academic positions at Brunel University (UK), Monash University (Australia), the University of Vaasa (Finland), the University of Madras (India) and the University of Toronto, Laval University, and Concordia University (Canada). He is teaching undergraduate and graduate courses in operations management and management science. Dr. Gunasekaran has received Thomas J. Higginson Award for Excellence in Teaching (2001-2002) within the Charlton College of Business. He has over 200 articles published/forthcoming in 40 different peer-reviewed journals. Dr. Gunasekaran is on the Editorial Board of over 20 peer-reviewed journals which include some prestigious journals such as Journal of Operations Management, International Journal of Production Economics, International Journal of Computer-Integrated Manufacturing, International Journal of Production Planning and Control, International Journal of Operations & Production Management, Technovation, and Computers in Industry: An International Journal. Dr. Gunasekaran is involved with several national and international collaborative projects that are funded by both private and government agencies. Dr. Gunasekaran has edited a couple of books that include Knowledge and Information Technology Management: Human and Social Perspectives, (Idea Group Publishing) and Agile Manufacturing: The 21st Century Competitive Strategy (Elsevier). Dr. Gunasekaran is the Editor of Benchmarking: An International Journal and the North-American Editor of the International Journal of Enterprise Network Management. He has edited special issues for a number of highly reputed journals. Dr. Gunasekaran is currently interested in researching benchmarking, agile manufacturing, management information systems, e-procurement, and competitiveness of SMEs, information technology/ systems evaluation, performance measures and metrics in new economy, technology management, logistics, and supply chain management. He actively serves on several university committees. He is the Editor-In-Chief of several international journals in the areas of Operations Management and Information Systems. Dr. Gunasekaran is also the Director of Business Innovation Research Center (BIRC). [Editor]

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