An Empowering Approach to Managing Social Service OrganizationsPresenting an empowerment-oriented management approach, this ground-breaking how-to guide covers the most recent innovations and current theories you need to create a successful social service organization. This all-in-one guide to service organization management best practices will help you gain the skills you need to effectively lead and empower your staff. Expert authors provide a comprehensive approach and tackle every important issue related to this complex management field including:
A must-have reference, An Empowering Approach to Managing Social Service Organizations will help practicing professionals and students on the cusp of leadership improve service delivery to clients, make improvements in workplace conditions, acquire critical resources and retain the leadership power needed to survive in a turbulent social, political and economic environment. |
Contents
Management | 14 |
Values and Ethics for Management Practice | 47 |
MANAGEMENT SKILLS FOR CREATING | 91 |
Increasing Service Quality | 129 |
The Culturally Competent Organization | 163 |
Administrative Leadership | 193 |
29 | 198 |
Promoting | 223 |
Team Building and Collaboration | 245 |
STRATEGIES FOR MANAGING | 269 |
Funding | 287 |
Using the Evaluation Process to Empower | 313 |
Developing Organizational Power | 353 |
APPENDIX Web Resources for Nonprofit Managers | 401 |
Copyright | |