Reinventing Government: How The Entrepreneurial Spirit Is Transforming The Public SectorA revolution is stirring in America. People are angry at governments that spend more but deliver less, frustrated with bureaucracies that give them no control, and tired of politicians who raise taxes and cut services but fail to solve the problems we face. Reinventing Government is both a call to arms in the revolt against bureaucratic malaise and a guide to those who want to build something better. It shows that there is a third way: that the options are not simply liberal or conservative, but that our systems of governance can be fundamentally reframed; that a caring government can still function as efficiently and productively as the best-run businesses.Authors Osborne and Gaebler describe school districts that have used choice, empowerment, and competition to quadruple their students' performance; sanitation departments that have cut their costs in half and now beat the private sector in head-to-head competition; military commands that have slashed red tape, decentralized authority, and doubled the effectiveness of their troops. They describe a fundamental reinvention of government already underway—in part beneath the bright lights of Capitol Hill, but more often in the states and cities and school districts of America, where the real work of government goes on.From Phoenix to St. Paul, Washington, D.C. to Washington state, entrepreneurial public managers have discarded budget systems that encourage managers to waste money, scrapped civil service systems developed for the nineteenth century, and jettisoned bureaucracies built for the 1930s. They have replaced these industrial-age systems with more decentralized, more entrepreneurial, more responsive organizations designed for the rapidly changing, information-rich world of the 1990s.Osborne and Gaebler isolate and describe ten principles around which entrepreneurial public organizations are built. They:1) steer more than they row2) empower communities rather than simply deliver services3) encourage competition rather than monopoly4) are driven by their missions, not their rules5) fund outcomes rather than inputs6) meet the needs of the customer, not the bureaucracy7) concentrate on earning, not just spending8) invest in prevention rather than cure9) decentralize authority10) solve problems by leveraging the marketplace, rather than simple creating public programs. Reinventing Government is not a partisan book. It focuses not on what government should do, but on how government should work. As such, it has been embraced by both liberals and conservatives, Democrats and Republicans. |
From inside the book
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Page 10
... Force Base in Utah for repair . Meanwhile , the missile is put off alert - typically for 10 days . An airman at Whiteman Air Force Base got approval to fix the test kits himself - and suddenly Whiteman didn't have a Min- uteman missile ...
... Force Base in Utah for repair . Meanwhile , the missile is put off alert - typically for 10 days . An airman at Whiteman Air Force Base got approval to fix the test kits himself - and suddenly Whiteman didn't have a Min- uteman missile ...
Page 96
... force to examine the results of court - ordered desegrega- tion . Minnesota had long prided itself on its excellent public schools . But to its surprise , the task force surfaced growing com- plaints . Regardless of race or class , what ...
... force to examine the results of court - ordered desegrega- tion . Minnesota had long prided itself on its excellent public schools . But to its surprise , the task force surfaced growing com- plaints . Regardless of race or class , what ...
Page 259
... Force Chief of Staff . In 1990 , a Welch protégé took over the air force's last centralized command , the Military Airlift Com- mand , and began spreading the gospel according to Creech . And in the army , General Vuono's Communities of ...
... Force Chief of Staff . In 1990 , a Welch protégé took over the air force's last centralized command , the Military Airlift Com- mand , and began spreading the gospel according to Creech . And in the army , General Vuono's Communities of ...
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Reinventing Government: The Five Strategies for Reinventing Government David Osborne,Ted Gaebler No preview available - 1993 |
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Administration agencies American authority Boston Globe build bureaucracies Center choice citizens city manager city's civil service competition contract corporations cost council County created customers decentralized decisions Department developed district Drucker East Harlem entrepreneurial government ernment Fairfield federal government fire Florida funds George Latimer goals Governor hire incentives innovation institutions investment James Q job training Joe Nathan Kolderie Latimer Lawton Chiles leaders legislature line items loans measure ment million Minnesota mission Mission-driven budgets National nonprofit organizations outcomes parents percent performance Peter Drucker Phoenix planning political private sector problems programs Proposition 13 public employees public housing public schools public sector quotation rates revenues rules Rural Metro Savas savings says service delivery spend steering Sunnyvale teachers teams things tion Total Quality Management Visalia vouchers Washington Washington Monthly welfare York