The Motivation to WorkUsing workers' accounts of real events that have made them feel good or bad on the job, Herzberg stimulated research and controversy that continue to the present day. The authors surprisingly found that a poor work environment generated discontent, but improved conditions seldom brought about improved attitudes. Instead, satisfaction came most often from factors intrinsic to work: achievements, job recognition, and work that was challenging, interesting, and responsible. Herzberg's strategy of job enrichment has widely influenced motivation and job design. Copyright © Libri GmbH. All rights reserved. |
Contents
The Pilot Projects | 20 |
Procedure for the Major Study | 30 |
How the Interviews Were Analyzed | 37 |
Copyright | |
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actual advancement anomie approach attitude changes attitudinal effects basic behavior cent Chapter coded company policy content analysis described developed duration of feelings effects of job Elton Mayo employees felt findings First-level factors perceived FREDERICK HERZBERG frequency given goals Hawthorne study high or low high sequences Hormel hygiene important included increase individual industry interpersonal relations interpersonal relationships interview job atti job attitudes job dissatisfaction job satisfaction kind long-range and short-range long-range sequences low job-attitude low morale low sequences major managerial measures mental-health effects mentioned motivation nature needs negative over-all perceived as source Percentage performance effects period personnel pilot policy and administration positive job Possible growth present problems productivity psychological questions reported respondent salary sample satisfiers second-level factors sequence of events short-range sequences social source of feelings specific status supervision Supervision-technical supervisor Table technique tion tivate told tudes turnover variables vidual workers