Success and Pitfalls of Information Technology Management

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Mehdi Khosrowpour
Idea Group Inc (IGI), Jan 1, 1999 - Technology & Engineering - 238 pages
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Some of the most powerful tools in the hands of educators, researchers and managers are documented cases based on real-life experiences of others. This is particularly true for IT implementation and implications. Success and Pitfalls of Information Technology Management is a collection of actual, real-life cases dealing with a variety of issues in the overall utilization of IT in organizations.
  

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Contents

Toy or Useful Technology? The Challenges of Diffusing
1
The Benefits of Data Warehousing at Whirlpool
14
ClientServe Yourself
26
Managerial Issues for Telecommuting
38
The Planned and Materialized Implementation of an
48
Implementing An Integrated Software Product at Northern Steel
60
The Institutionalization of User Participation for Systems
68
Leveraging Objects for Privatizing Military Housing
87
Problems Their Causes and Effects in the Use of
132
ENI Company
149
Managing the NICS Project at the Royal Canadian University
174
The Integration of Library Telecommunications
200
Managing Issues of Work
213
Index
235
Copyright

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About the author (1999)

Khosrowpour is currently an Associate Professor of Information Systems at Penn State Harrisburg.