Effective Document Management: Unlocking Corporate Knowledge
This text suggests how document management can be achieved in the context of knowledge management and improvemtn approaches such as business process re-engineering, quality management and Investors in People. The author explains how different technologies can support the life-cycle from creation, indexing, retrieval and communication to disposal or storage. Both strategic and project-level issues are addressed, from developing an information systems strategy, to day-to-day records and document management practice and establishing user requirements for new systems, tendering procedures, system selection and implementation. Contributed case studies relate the real-life benefits.
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nt rod uc t ion
Information Strategy and the Corporate
Approaches for Improving
8 other sections not shown
achieved activities Altris applications approach Brown & Root business processes capture classification client colour communication CORBA database desktop disk document imaging document management system Documentum electronic imaging engineering ensure enterprise knowledge example FileNet format functionality graphics groupware identify implementation improvement indexing industry information life cycle information management information retrieval information systems information technology integrated interface Internet Intranet involves knowledge management language ment microfilm Microsoft Open Text operating optical optical character recognition organisation planning problems procedures programs project management Railtrack raster recognition records management relevant reports retention schedules scanners scanning Schiehallion server SGML Soft Systems Methodology specific speed SSADM staff standard storage media stored strategy structure suppliers Table text retrieval tion types typically UNIX users workflow