The Effective Public Manager: Achieving Success in a Changing GovernmentSince it was first published more than a decade ago, The Effective Public Manager has become the standard manual for public administrators and students. This practical provides core concepts to help real-world managers and mangers-to-be meet the demands of their jobs head on rather than work around the constraints of government and gives them the tools to shape events rather than be shaped by them. This thoroughly revised third edition
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Contents
1 The Crisis in Public Management | 1 |
2 Defining Effective Public Management | 13 |
3 How to Find and Keep Good People | 39 |
4 Developing Effective Working Relationships | 77 |
5 Structuring Systems Tasks and Responsibilities | 91 |
6 Understanding and Applying Innovation Strategies in the Public Sector | 119 |
7 The Art and Craft of Contracting | 143 |
8 Gathering Organizing and Using Information | 157 |
Other editions - View all
The Effective Public Manager: Achieving Success in a Changing Government Steven Cohen,William Eimicke No preview available - 2003 |
Common terms and phrases
accomplish activities agency's Al Gore assess assignments behavior Betsy Gotbaum budget process bureaucratic Chapter civil service Cohen communication conflict contract contractor cost create crisis deal decision develop difficult effective manager effective public manager effort Eimicke employees entrepreneurial entrepreneurship environment ernment ethical external failure federal focus formal function goals hire ical identify implement important improve incentives influence innovation interest groups internal involves issues mass media ment mission nizations objectives operational orga organization's organizational behavior organizational units performance person personnel Peter Drucker planning political PricewaterhouseCoopers private sector problems professional Public Administration public organizations public sector public service reengineering reinvention relationships reorganization reporting requires responsibility Review risk simply staff members Steven Cohen strategy structure success Superfund task tion tive Total Quality Management tracking understand workers York zation
References to this book
Human Resources Management for Public and Nonprofit Organizations Joan E. Pynes Limited preview - 2004 |