The Case for Bureaucracy: A Public Administration PolemicIn this revised third edition the author sharpens his defence of the American public service. Attacking both the popular stereotypes and some more caustic criticism by academics in the field of public administration, this book presents substantial statistical data, buttressed by personal observation, to demonstrate the author's theory that American government is actually more competent, successful and steadfast than most people realise. |
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Contents
Bureaucracy Despised Disparaged and Defended | 1 |
What Citizens Experience from Bureaucracy | 25 |
More Suspicions and Surprises re Bureaucracy | 49 |
Copyright | |
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Common terms and phrases
Aaron Wildavsky Administration & Society African Americans agencies American bureaucracy American government American public administration analysis Anthony Downs areas asked attitudes behavior Brinton Milward budget bureau chapter citizens civil service clients comparative concludes conducted costs cracy critics democracy democratic economic efficient elected empirical employees employment ernment evaluation executive falsehood favorable federal government Frances Fox Piven governmental Herbert Kaufman Hummel individual institutions John Baden levels managers Max Weber means measure ment Mladenka municipal operate organizational organizations percent percentage performance personnel position problems programs Public Administration Review public bureaucracy public choice public policy public sector public service question rates Reagan reaucracy reaucrats red tape respect response rules satisfaction social change society statistics Stephane Dion Street-Level survey Table tion U.S. Department U.S. Postal Service United Urban Washington Washington Post welfare workers York
Bibliographic information
| Title | The Case for Bureaucracy: A Public Administration Polemic Public Administration and Public Policy Series |
| Author | Charles T. Goodsell |
| Edition | 3, illustrated |
| Publisher | Chatham House Publishers, 1994 |
| Original from | the University of California |
| Digitized | Nov 20, 2009 |
| ISBN | 1566430070, 9781566430074 |
| Length | 226 pages |
| Export Citation | BiBTeX EndNote RefMan |