QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life
The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization—or individual—can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability.
This remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination.
From the Hardcover edition.
What people are saying - Write a review
Great Book. I don't like to read. But, This book keeps you intereted with the concept and the stories from actual events. I have already purchased Flipping The Switch and enjoy reading it also.