A Leadership Guide for Volunteer Fire Departments

Front Cover
Jones & Bartlett Learning, Aug 23, 2011 - Political Science - 138 pages
A Leadership Guide for Volunteer Fire Departments, Fourth Edition updates the resource previously known as Recruiting, Training, and Maintaining Volunteer Fire Fighters, Third Edition. This must have resource examines the challenges of providing volunteer fire protection in modern day America. Readers are guided through a process of self-assessment and planning using case studies and activity worksheets. Skills and strategies are developed, yielding practical assistance to those charged with leading a volunteer fire department. With the Fourth Edition, you will learn to: develop a strategic plan for your department; develop goals and objectives for success; recruit and retain quality volunteers; determine the need for, screen, and train volunteers; use proven motivators and rewards to help your volunteers succeed; communicate with and lead volunteers effectively; and recognize organizational warning signs and what to do when problems arise.
 

Contents

1 Introduction to Volunteer Fire Departments
1
2 Recruiting Volunteers
11
3 Selecting Volunteers
19
4 Training Volunteers
29
5 Motivating and Counseling Volunteers
33
6 Effective Leadership
39
7 Strategic Planning
45
8 Time Management
51
10 Effective Communication
65
11 Team Building
71
12 Conflict Resolution
79
13 Discipline
83
14 Fire Department Image
89
15 Developing Future Leaders
95
Resources
99
Index
133

9 Compensation and Benefits
57

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