Out of the Crisis

Front Cover
MIT Press, 2000 - Business & Economics - 507 pages
8 Reviews

Deming offers a theory of management based on his famous 14 Points for Management.

"Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment."

According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.

Previously published by MIT-CAES

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User Review  - lorin - LibraryThing

. Demings tells American management what they are doing wrong and what they can do fix it. That sounds like a lot of hubris, except that Deming is the guy credited with turning around the Japanese ... Read full review

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A Classic Deming Book - although I personally feel people have misinterpreted his teachings and turned them into dogma - I still stand by all that Dr. Deming ever wanted to say in this book . His last book - The New Economics - is even more mind bending and actually outlines his philosophy in detail .
There is not a single day that has passed me by without me not having opened the book and learnt something new from it's contents .
I hope some day everyone wakes up to the work of this genius .
Balaji S. Reddie
The Deming Forum (India)

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About the author (2000)

JOYCE NILSSON ORSINI, PhD, is an associate professor of management systems at Fordham University, the director of Fordham's Deming Scholars MBA program, and president of The W. Edwards Deming Institute.

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