Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests

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Wiley, Apr 30, 2008 - Computers - 384 pages
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Whether it's software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You'll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product's usability, and more.

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A classic in the field

User Review  - crabpaws - Overstock.com

If youre working in a corporation and need to justify or explain your usability testing methodology refer to this classic in the field of usability testing. Sums up all basic techniques. Read full review

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About the author (2008)

Jeffrey Rubin, author of the first edition of this book, hasmore than 30 years of experience as a human factors and usabilityresearch consultant and lecturer. A pioneer in the field ofusability testing, he has consulted for leading companiesworldwide.

Dana Chisnell is an independent user researcher andusability consultant. She has done usability, user interfacedesign, and technical communications consulting and developmentsince 1982.

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