Enterprise Resources Planning and Beyond: Integrating Your Entire Organization

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CRC Press, Sep 28, 1999 - Business & Economics - 424 pages
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To achieve success in today's business climate you must do more than provide high quality low cost products to customers when and how they want them. Customers and suppliers require fully integrated information - throughout the supply chain or value chain. You must integrate your organization so completely that executive decisions are implemented effortlessly.
Competitive pressures often cause a reduction in prices, in spite of continually rising costs. A decrease in prices paired with increased costs quickly eliminates any profitability and threatens your company's ability to survive. This book shows you how you can reduce costs through the elimination of waste caused by poor communication and coordination throughout a company as well as between the company, its suppliers, and its customers.
The author explains Enterprise Resource Planning (ERP) in non-technical terms, describing how an ERP system can fully integrate all functions in your manufacturing organization. He demonstrates the system's capability to increase efficiency and profitability - and to delight the customer - as well as its current deficiencies.
In addition to his thorough coverage of ERP, the author introduces Total Enterprise Integration (TEI), the process of integrating all the information required to fully support a manufacturing company. TEI represents a logical extension of complete information integration throughout a manufacturing enterprise and into the supply chain. This new concept shows you how the intelligent use of work flow allows responsibility to go to the most appropriate front-line decision makers while maintaining proper budgetary and operational controls.
The power of TEI is in the integration of communication across the entire manufacturing company, and out through the supply chain to customers and suppliers. Enterprise Resource Planning and Beyond: Integrating Your Entire Organization focuses on what a fully integrated system can do for you.

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Contents

Introduction
1
Two Scenarios
6
Summary
18
Executive Direction and Support
19
Strategic Planning
21
Marketing
25
Market Research
27
Sales and Operations Planning
31
Human Resources Integration
230
Environmental Management Integration
234
Technical Considerations in Nontechnical Language
239
Object Orientation
240
ClientServer
243
ECommerceInternet Commerce
246
Data Warehousing
257
Internet
259

Financial Planning
33
Executive Decision Support
38
Measurement Systems
44
Supply Chain Management Integration
47
Customer Integration
61
Forecasting Integration
67
Order Generation
78
Order Entry
85
Quoting and Promising Deliveries
88
Demand Management
91
Logistics and Distribution
98
Field Service
106
Engineering Integration
113
Product Data Management PDM
142
Integrating with Customers
144
Integrating with Suppliers
146
Integrating with the Rest of the Company
147
Project Management
148
Manufacturing Integration
153
Manufacturing Execution Systems Enterprise Production Systems
177
JustInTime JIT
183
Advanced Planning and Scheduling
189
Supplier Integration
193
Quality Management Systems
202
Maintenance
205
Support Services Integration
209
Costing Standard and Advanced Integration
223
Outsourcing TEI Responsibility
263
Security
264
Other Topics
267
Nontraditional Industries
270
System Selection
283
How NOT to Select a System
284
TenStep System Selection Process
285
Selection Project Management
307
Successful Implementation
309
Twelve Steps to Successful Implementation
310
Why Implementations Fail
327
Ten Roadblocks to Successful Implementation
335
Summary
338
The People Side of TEI
341
Spirit
345
Joy
347
Creativity
348
Organization
351
Learning
352
Being in Integrity
353
Case Study KEEPER Corp
354
Summary
357
Features and Functions for Repetitive Manufacturing
361
Features and Functions for Process Manufacturing
365
Professional Associations
371
Index
375
Copyright

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