Common Knowledge: How Companies Thrive by Sharing what They Know

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Harvard Business Press, 2000 - Business & Economics - 188 pages
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'Common Knowledge' gets to the heart of one of the most difficult questions in knowledge transfer today; what makes a system work effectively in one organization but fail miserably in another? Based on an in-depth study of several organizations, 'Common Knowledge' reveals groundbreaking insights into how organizational knowledge is created, how it can be effectively shared--and why transfer systems work when they do. "Know-how" that is unique to a specific company is the stuff of which sustained competitive advantage is made.
 

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Contents

Introduction
1
Creating and Leveraging Common Knowledge
17
Serial Transfer
33
Near Transfer
41
Far Transfer
65
Strategic Transfer
87
Expert Transfer
115
Looking Across the Five Types of Knowledge Transfer
131
Building an Integrated System for Knowledge Transfer
149
Notes
163
Index
167
About the Author
175
Copyright

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About the author (2000)

Nancy M. Dixon is an Associate Professor of Administrative Sciences at The George Washington University. She lives in Washington, D.C.

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